A Smarter Way To Do Business

Know and act based on your customer

How to become and remain customer-centric in an increasingly disrupted world.

Modern Work Space
 

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Upcoming Events

  • Efma Customer-centricity Benchmark Regional Manager's Briefing
    21 Oct, 09:00 – 09:45 BST
    Webinar
    This session will provide information and material that helps you approach prospective participants from your members.
  • Efma Customer-centricity Benchmark Regional Manager's Briefing
    21 Oct, 13:00 – 13:45 BST
    Webinar
    This session will provide information and material that helps you approach prospective participants from your members.
  • Efma Customer-centricity Benchmark Regional Manager's Briefing
    22 Oct, 09:00 – 09:45 BST
    Webinar
    This session will provide information and material that helps you approach prospective participants from your members.
  • Efma Customer-centricity Benchmark Regional Manager's Briefing
    22 Oct, 13:00 – 13:45 BST
    Webinar
    This session will provide information and material that helps you approach prospective participants from your members.
  • Efma Customer-centricity Benchmark Regional Manager's Briefing
    20 Oct, 09:00 – 09:45 BST
    Webinar
    This session will provide information and material that helps you approach prospective participants from your members.
  • Efma Customer-centricity Benchmark Regional Manager's Briefing
    19 Oct, 13:00 – 13:45 BST
    Webinar
    This session will provide information and material that helps you approach prospective participants from your members.
  • Efma Customer-centricity Benchmark Regional Manager's Briefing
    19 Oct, 09:00 – 09:45 BST
    Webinar
    This session will provide information and material that helps you approach prospective participants from your members.
  • Efma Customer-centricity Benchmark Regional Manager's Briefing
    18 Oct, 09:00 – 09:45 BST
    Webinar
    This session will provide information and material that helps you approach prospective participants from your members.
  • Efma Customer-centricity Benchmark Regional Manager's Briefing
    14 Oct, 13:00 – 13:45 BST
    Webinar
    This session will provide information and material that helps you approach prospective participants from your members.
  • Efma Customer-centricity Benchmark Regional Manager's Briefing
    14 Oct, 09:00 – 09:45 BST
    Webinar
    This session will provide information and material that helps you approach prospective participants from your members.
  • Efma Customer-centricity Benchmark Regional Manager's Briefing
    13 Oct, 13:00 – 13:45 BST
    Webinar
    This session will provide information and material that helps you approach prospective participants from your members.
  • Digital transformation alone won’t speed up recovery Webinar 10:00am GMT Thursday 29th April 2021
    29 Apr, 10:00 – 10:30 BST
    Webinar
    Find out how your organisation can speed up its recovery by taking part in our Creating Sustainable Value Benchmark.
  • Digital transformation alone won’t speed up recovery Webinar 10:00am GMT Wednesday 28th April 2021
    28 Apr, 10:00 – 10:30 BST
    Webinar
    Find out how your organisation can speed up its recovery by taking part in our Creating Sustainable Value Benchmark.
  • Are you ready to win after COVID-19? Webinar 12:00 GMT Friday 26th March 2021
    26 Mar, 12:00 – 12:30 GMT
    Webinar
    Find out how your organisation can get ready to win by taking part in our Creating Sustainable Value Benchmark.
  • Are you ready to win after COVID-19? Webinar 10:00 GMT Friday 26th March 2021
    26 Mar, 10:00 – 10:30
    Webinar
    Find out how your organisation can get ready to win by taking part in our Creating Sustainable Value Benchmark.
  • Are you ready to win after COVID-19? Webinar 12:00 GMT Thursday 25th March 2021
    25 Mar, 12:00 – 12:30 GMT
    Webinar
    Find out how your organisation can get ready to win by taking part in our Creating Sustainable Value Benchmark.
  • Are you ready to win after COVID-19? Webinar 10:00 GMT Thursday 25th March 2021
    25 Mar, 10:00 – 10:30 GMT
    Webinar
    Find out how your organisation can get ready to win by taking part in our Creating Sustainable Value Benchmark.
  • Are you ready to win after COVID-19? Webinar 12:00 GMT Wednesday 24th March 2021
    24 Mar, 12:00 – 12:30 GMT
    Webinar
    Find out how your organisation can get ready to win by taking part in our Creating Sustainable Value Benchmark.